Recreation.gov is an interagency project that highlights how to access public lands across America. Member agencies include the National Park Service, US Forest Service, Bureau of Land Management, and nine other agencies. I worked with two scrum teams on multiple micro-services as a UX designer and product manager.
Internal Accounts
Our team created a small number access levels common across all twelve agencies and developed permissions models for managing site content and the accounts of people working at those sites.
Reports
We consolidated over 100 reports used by the twelve agencies into two dozen reports, and created a way to send the report automatically to users or roles.
Parks Pass
Recreation.gov sells interagency annual passes that grant entry to parks and preserves at multiple agencies, as well as site-specific passes that grant entry for a day, week, or year at one location.