I began work as an Information Architect in the Fidelity Investments User Experience Design (UXD) group in July 2015. The UXD acts as an internal consultancy or agency for business partners within Fidelity.
I've worked on three projects for the Digitization of Service team. I won't be showing screenshots here, but when the code goes live I will link to it.
- Designed the Lab Notebook, a tool for product managers to measure key metrics for new features to quickly decide if they should stop, pivot, or persevere.
- Designed a Google-inspired topic hub to appear at the top of search results pages showing managed results. We performed qualitative and quantitative user testing to help find the best design.
- I'm currently on a scrum team building the transaction to sign up for trading on margin and trading options. Read the story of how we made the product easy enough to use within seconds, even though it would take several minutes to fully explain to users what they are seeing and why it looks the way it does.